Can I return my order?
If you have a issue with your order, please contact us first so we can discuss it further.
Do you accept change of mind returns?
We do accept change of mind returns if unused and in original packaging. Delivery is at purchaser's cost.
When can I return an item that I am not happy with?
You can return an item within seven days of purchase.
What condition must the items be in to be accepted for return?
Items must be unused and in original undamaged packaging.
How can I show proof of purchase?
Your proof of purchase will be your invoice number.
What items are not eligible for a return?
Used items are not eligible for return.
How do you deal with faulty returns under the Guarantees act?
Faulty items will be replaced.
How does a Laybuy return work?
We do not offer laybuy purchases
How do I return an item?
The address for return is on your invoice. Please contact us before you send your item to ensure it is eligible for replacement or refund.